Privacy Policy

1. About This Policy

KitchenPricing (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at kitchenpricing.com.au (the “Site”) and complete our kitchen renovation pricing calculator.

By using our Site and submitting your details through our calculator, you consent to the practices described in this policy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We collect the following categories of information:

• Personal Information: Your name, email address, phone number, and suburb, which you provide when completing our kitchen pricing calculator.
• Project Information: Details about your kitchen renovation project including project type, cabinet quantities, benchtop length, and timeline preferences. This information is non-personally identifying and is used solely to generate your estimate.
• Usage Data: We may collect information about how you interact with our Site, including pages visited, time on site, and device/browser type, through analytics tools such as Google Analytics.
• Cookies: We use cookies and similar tracking technologies to improve your experience on our Site. You can instruct your browser to refuse cookies, though some features of the Site may not function correctly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To generate and display your free kitchen renovation cost estimate.
• To connect you with kitchen renovation companies and suppliers in your area who may be able to provide you with further quotes and services.
• To send you follow-up communications related to your enquiry, including emails and SMS messages from our partners.
• To improve our website, calculator, and pricing information.
• To comply with our legal obligations.

4. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Kitchen Companies and Tradespeople: We may share your contact details and project information with licensed kitchen renovation companies and tradespeople in your city so they can contact you with quotes and information. By submitting your details, you consent to receiving such contact.
• Service Providers: We use third-party service providers to operate our Site, including CRM systems (such as GoHighLevel), email marketing platforms, and analytics providers. These parties are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, or court order.

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Storage and Security

Your personal information is stored securely using industry-standard encryption and access controls. We take reasonable steps to protect your information from unauthorised access, use, modification, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Opt out of receiving marketing communications at any time.
• Request deletion of your personal information (subject to legal obligations).
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking

Our Site uses cookies to enhance your experience. We use analytical cookies (such as Google Analytics) to understand how visitors use our Site. This data is aggregated and anonymised. We do not use advertising cookies that track you across other websites for targeted advertising purposes without your consent.

You may configure your browser to block cookies. Please note that doing so may affect the functionality of certain parts of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).